We strive to create quality products that last. If you are not completely satisfied with your order we want to know why, so please take the time to email us at info.luxelashae@gmail.com with any questions, comments, or concerns. A member of the team will get back to you within 72 hours. We truly appreciate your business and we will do our absolute best to resolve any of your concerns.

Please allow 7-10 business days to receive your order after receiving your tracking number. Please notify us within 48 hours of receiving your order if you are not satisfied with your purchase. We reserve the right to decide if an item will be credited. All returned items must be unworn and undamaged. WE DO NOT ISSUE REFUNDS OR EXCHANGES.